​Carol Sinclair Ceramics

Sinclair Wilson Ltd Privacy Policy

 

1. Introduction

Carol Sinclair Ceramics, trading as Sinclair Wilson Ltd, collects and processes personal information shared by you when you work with us, visit our website and sign up to our newsletter. 

 

Our Privacy Policy explains the types of personal information (also known as ‘personal data’) we collect from you, how we use and process it fairly, how we store it safely and securely, how long for, how we delete it, and when it is lawfully shared or disclosed.

 

We take seriously and respect the privacy, confidentiality, security and safety of your personal information. We want to sustain your trust and confidence. 

 

2. Compliance

Sinclair Wilson Ltd, a limited company registered in Scotland. We are regulated by the General Data Protection Regulations (referred to in this Policy as ‘GDPR’) 

 

 

3. Your personal information

When you access our services we will collect, store, process and use the personal information you choose to provide us with. This can include your name, email address, company name and other personal information that identifies you. We will not collect any personal information from you which we do not need.

 

All your personal information will be treated as private and confidential and will be stored securely and safely by us and through using third party data processors Mailchimp, Survey Monkey and Dropbox.

 

Your personal information will be accessed and used only by Sinclair Wilson Ltd staff for the purpose(s) we agree with you and for the stated period. Unless we hear to the contrary, your personal information will be deleted at the end of this period.

 

Sinclair Wilson Ltd staff follow policies and procedures to ensure we protect the privacy, confidentiality, security and safety of your personal information when we collect and process it, to prevent its loss, misuse, unauthorised access, disclosure, alteration or destruction.

 

4. Collecting and using your personal information 

In addition to the specifics outlined below of how we collect and use your personal information for your chosen service(s), we will use your personal information to:

 

1. contact you if we need to obtain additional personal information or permissions from you

2. check our records of your personal information are accurate and up to date

3. check you are happy, satisfied and still wish to receive the service(s) you have chosen

 

 

Our E-Newsletter

Sinclair Wilson Ltd issues a regular e-Newsletter containing news about our projects and exhibitions and other information we believe is of interest and relevance to you.

 

If you consent to receive our e-Newsletter we will collect personal information from you and use it for the purpose of sending you our e-Newsletter only.

 

We use Mailchimp, a third-party processor, to deliver our e-Newsletter to you. We gather statistics around openings and clicks using industry standard technologies so we can monitor and improve our e-Newsletter, its content and delivery to you. You can read Mailchimp’s Privacy Policy.

 

You can unsubscribe to our e-Newsletter at any time by clicking the unsubscribe link at the bottom of any of our e-Newsletters.

 

External Links

Our Privacy Policy does not cover external links to other websites from our website. If you have questions about how another website uses your personal information, you will need to check the Privacy Policy of that website.

 

Cookies

Cookies are small text files placed on your computer or mobile phone when you browse websites. The cookies on our website are there to help provide you with the best experience we can including making our website work as you’d expect, saving you having to login every time you visit and remember your settings between and during visits. Our website was built using Wix and the table below shows the cookies they use, the duration of their use and the reason they are used:  

​

Cookie Name                                                  Life Span                              Purpose

svSession                                                          permanent                            creates activities

hs                                                                       session                                   security

incap_ses_${Proxy-ID}_${Site-ID}                 session                                    security

incap_visid_${Proxy-ID}_${Site-ID}               session                                    security

nlbi_{ID}                                                            persistant cookie                   security

XSRF-TOKEN                                                     persistant cookie                   security

smSession                                                        permanent                              identifies logged in site members

 

 

5. Accessing, amending, updating and deleting your personal information

Under GDPR you have the right to contact us to access (also known as a ‘Data Subject Access Request’), correct, update or delete the personal information we hold about you. To do this, please email your request to info@sinclairwilson.co.uk.

 

On receipt of a reasonable request from you to access the personal information we hold about you, we will provide you with a copy within 30 days free of charge. If we believe a request from you is unreasonable (e.g. it is a repeat request or for a large amount of personal information), we will explain why we are unable to respond as per you request, what we can reasonably provide, or why we will apply a reasonable charge.

 

On receipt of a request from you to correct or update the personal information we hold about you, we will carry out your requested corrections or updates within 30 days, and will let you know when we have done so. 

 

On receipt of a request from you to delete the personal information we hold about you, we will delete the personal information we hold about you within 30 days, and will let you know when we have done so.

 

6. Compromise or breach of security

Unfortunately compromises or breaches of security can and do happen. Unauthorised entry, hardware or software failure, and other factors may compromise or breach the security of the personal information we hold at any time. If we become aware of such an incident, we will document it and inform the Information Commissioner’s Office (referred to in this Policy as ‘ICO’) within three days of becoming aware of the incident. If appropriate we will inform individuals directly affected immediately.

 

7. Sharing and disclosing your personal information

Unless specifically stated and actively opted into by you, we do not share your personal information with others.

 

We may disclose information about you to law enforcement officials in the investigation of any alleged unlawful activities by you. We may also be required to disclose information to a court or regulatory body when required to do so by law. 

 

 

8. Policy Review

We regularly review our Privacy Policy. Any changes we make in the future will be updated on our website and, where appropriate, notified to you by email. The Policy was last reviewed in May 2018. 

 

9. Who to Contact

If you have any questions or comments about our Privacy Policy and your personal information please email Carol Sinclair on info@carolsinclairceramics.co.uk.